HOW IS THE FOOD MADE AND WHAT ARE THE INGREDIENTS?

​We use fresh produce and ingredients weekly. All meals are plant-based, containing no meat or animal by-products.

​How does the menu work?

We provide a rotating set menu that is emailed out and posted on Instagram every Monday and Wednesday. From there you log into your account to select which meals you'd like or you can let us choose so you don't even have to think about your food, it just shows up at your office or home!

​​Don't waste time debating what you'll have for lunch and make one less decision every day--sign up for our weekly subscription. If you are on subscription and don't specify your preference, you will automatically receive one of each dish. Our dishes rotate every week and cover a variety of tastes and cuisines, usually incorporating Asian, Mexican, Italian and Western influences. Check out our menu HERE

​How does delivery work? When will my delivery show up?

We deliver once a week to your home or office on Sunday or Monday. We charge for home deliveries and office deliveries (outside of Zone 1). Please select your delivery zone when checking out. 

The order cutoff time for Sunday and Monday deliveries is every Wednesday at 9:00pm (you will receive your food on your selected day at your specified address) 
​
Sunday Home Delivery:
Sunday: 2:00pm - 9:00pm​

Monday Office/Home Delivery:
Zone 1:  9:00am - 12:30pm
Zone 2:  9:00am - 12:30pm
Zone 3:  12:00pm - 06:00pm

Please see our "​Pricing & Delivery" page for delivery zones and charges. If you have additional questions please contact team@plantedmeals.ca 

​Can I pick-up my meals instead?

Yes, we have pick-up available on Sundays from 2pm-5pm at the kitchen. We've moved locations so please note new address below:

8354 St. George Street
Vancouver, BC V5X 3S7
​Close to Fraser and SE Marine Drive

What about my food allergies? ​

Our kitchen relies heavily on the use of wheat, nuts, and soy along with other staples like garlic and onions. We are not able to accommodate food allergies or preference requests at this time. 

If you have a severe allergy we do not recommend our meal plan for you as we cannot guarantee food from cross-contamination, even if a certain dish does not include your allergen. Please contact us at team@plantedmeals.ca if you have any questions about what we can accommodate.

​What do I do with my delivery?

We recommend eating our rice and wrap dishes first before the other meals. Most of our meals taste best when reheated (instructions are included in our email menu) and should be reheated in a separate container. Our packaging is a compostable, plant-based material so it will melt if microwaved!

​How long will the food last?

If refrigerated and stored properly, our meals are best consumed within five days.

​What are your containers made of?

We use all compostable packaging! Our meal containers from ​Good Natured are made of 99% plants and do not contain any harmful chemicals like BPAs or phthalates. The source materials for these containers are annually renewable, unlike petroleum based packaging. Good Natured even takes their post-manufactured waste scraps to put back into their supply stream, meaning the containers have 35% pre-consumer recycled plant-based content. 

We only source compostable packaging, including sauce containers and sleeves for our in-store cookies and brownies. We're very mindful of what we are putting out in the world and do our best to reduce waste as much as possible. We originally started out with reusable glass containers but it presented a number of issues once we started making hundreds of meals (storage, proper sanitizing, recovery, safety) so we've put that plan on pause until we can find another container that better fits our needs.

Read an in-depth dive into our decision on our blog.

​How healthy are the dishes? Nutritional information and macros?

Nutritional information for our dishes can be found here. ​

HOW IS BILLING DONE FOR SUBSCRIPTIONS? ​

Planted Meals uses a secure recurring week-to-week service. You will be billed automatically until you place a hold or cancel service. Holds or cancellations can be made by emailing team@plantedmeals.ca ​

What if I need to pause my plan?

​If you plan to be away we are happy to pause your plan. We just need to be notified by Wednesday at 9:00pm PST the week before you would like to pause your service. Let us know through email when to resume your meal delivery.

​What if I need to cancel my plan?

We’re sorry to see you go, but please let us know if there is anything we can do before you cancel. We are able to accommodate; however, we need to be notified by Wednesday at 9:00pm PST the week before you would like to cancel your service. ​ ​

​When will you be in my city?

We are growing and hope to expand as soon as we can! Until then, follow us on social media to stay up-to-date on the latest updates at Planted Meals. Join our mailing list below to learn more about our menu and some of the news happening around the Planted Meals kitchen. ​

DO YOU HAVE A PROMO CODE FOR FIRST TIME ORDERS?

​Yes, we have a special offer for your first order! Sign up to our mailing list to get 35% off your first order.

WHY DOES HOME DELIVERY COST MORE THAN OFFICE DELIVERY? WHAT IF I WORK FROM HOME?

​​​Our delivery costs are based on the time it takes our drivers, and unfortunately home deliveries take more time than office deliveries. There are typically more deliveries per office building than to residential and do not require individual buzz-ins. To qualify for office delivery, it must be to a commercial building, not residential. 

WHERE CAN I FIND YOUR FOOD?

You can find us at the following retailers:

VANCOUVER
Body Energy Club
Be Fresh Market
Organic Acres
No Frills (Joti's on Broadway, Justin's on West 4th, Simon's on Alma)
Stong's Dunbar
Velo Star Cafe
Enroute Coffee
Whisk Matcha
Farm to Table Yaletown
Cadence Cafe (Cadence Cycling)

BURNABY + COQUITLAM
Body Energy Club

SURREY
Spent Grounds Coffee

NORTH VANCOUVER
Queensdale Market
​United Strangers Coffee

Interested in being a vendor? Get in touch at sales@plantedmeals.ca!

DO YOU OFFER CATERING?

Yes! We can provide catered services, hot and cold. Please email us at sales@plantedmeals.ca with your event details including date, time, location, number of guests, budget, and what kind of food you are looking to serve.

Do you have a rewards program?

Yes! Refer a friend and you'll earn 5% of their purchase every time. It will show up as a credit in your account that you can apply to your next order.

​Are you hungry? 

Let's see what's on the menu!

order now